Wednesday, 18 May 2016

WEEK XII (16th – 20th May, 2016)


DAY 54
 
Monday 16th May, 2016 @9am,
 
 
DAY 54

 Tuesday 17th  May, 2016 @11am, East Building room ED3.12, we had a presentation on topic: UNIFIED DESKTOP By Fozail Ahmed, Ghaffar, Jahan and Mark. They in turn take us through the different aspect of Infrastructure Services which include 1)






DAY 56

Wednesday 18th May, 2016 @10am

 

Monday, 9 May 2016

WEEK XI (9th – 13h May, 2016)


DAY 49

Monday 9th may, 2016 @9am Training Room, we updated our presentation slide Titled “Our fellowship Experience” to be delivered to UEL IT Service Management.

 @2pm WB–Room 1.01, we were privilege to be with the IT service management team where officials from British Computer Society (The Chartered Institute for IT) did a presentation on SFIAplus –The IT skills, training and development standard. The Skills Framework for the Information Age (SFIA) is an international skills and competency framework that describes IT roles and the skills needed for them.  

There after the commonwealth fellows did their presentation to the admiration of all the IT service management. And a short meeting with Gurdish.


DAY 50
Tuesday 10th May, 2016 @10am, EBG1.01 we had a training on the topic: COPYRIGHT intellectual property and digital copyright by Naomi Korn an archaeologist, system curator and copyright officer united kingdom (www.naomikorn.com, Email: naomi@naomikorn.com twitter:@nkorn, Skype: naomi.korn). She explain in detail the meaning of copyright as well as digital copyright using simple illustration.
A licensee is an agreement between you as the IP right owner and another party. It grants them permission to do something that would be an infringement of the rights without the licence.
IP can be “licensed-out” or “licensed-in”. You can “license-out” to another company in return for a fee. You can “license-in” if you want to use another company’s IP to develop your own business and products. The person granting the licence is usually called the licensor, and the person receiving the licence is usually called the licensee. There may be more than one licensor or more than one licensee in a licence agreement. Benefits of licensing include: Sharing costs and risk, Revenue generation, increasing market penetration, reducing costs, saving time, Accessing expertise, Obtaining competitive advantage and Collaboration. She talk about Berne Convention in 1886, world intellectual property organization, among other things.  
 
 
DAY 51
 
Wednesday 11th May, 2016 @11am, room EB3.18, We were taking through the topic: SERVICE SUPPORT, the speaker Richard Todd using a power point presentation, explain to us what Service Support was all about. And that, the roll he play as the Head of Service Support in the University of East London.
 
                Service Management < ------ > Service Support
 
Richard take about the large pieces of work which include student Enrolment, clearance and UCAS Decision Centre. He also mention Open Day, Application Day, Examination Support, university hardware, UEL space, service at 2nd line, audio visual teaching space, staff recruitment and overcoming the challenges.
 
Thereafter, Sylvia Easy- (did a presentation on the topic: EQUALITY and DIVERSITY. She told us that in university of east London, Equality and diversity is a term used in the United Kingdom to define and champion equality, diversity and human rights as defining values of society. It promotes equality of opportunity for all, giving every individual the chance to achieve their potential, free from prejudice and discrimination.
 
 
 
DAY 52
 
Thursday 12th May, 2016 @11am, room EB2.43 we had a presentation on the topic: CLOUD SERVICES. The speaker is Jim Watts, IT service Enterprise Architecture. He explain that cloud service is any resources that is provided over the internet. The most common cloud service resources are Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). Jim told us that there are; Public Cloud, Private Cloud and Hybrid Cloud. He also mention BaaS – Backup, STaaS—Storage, DRaaS—Disaster Recovery and CaaS- Communication as a Services (Telephony, VIP, etc)
Jim Watts went further to inform us that cloud in UEL – what should you look for? UEL IT Service has a cloud First strategy.
#1 – SaaS- this is the easiest for UEL; they pay and use
#2 – PaaS – If UEL get PaaS integrate with office 365
#3 – IaaS – UEL can’t do this yet.
He also inform us that when buying cloud service, what need to be asked (of the supplier)? 1) Who is the supplier – what happen if the supplier goes out of business. 2) where does the SaaS or PaaS service run from? Outside the EU is problematic for DPA reasons. 3) what resilience, availability and backup does the supplier offer?. When buying cloud service, what need to be asked (of ourselves)? 1) WHAT Data to be stored in the service 2) how do we secure it 3) how will we authenticate it and 4)how we will integrate with it.
Important thought to note include;
§  Cloud is an approach, not a destination
§  Will cloud put us out of jobs? No, but role and skills will change.
§  The actual date in a system become more important to it.
§  Integration is everything.
    • In a cloud world, CSVs and Database view don’t work.
    • WebAPI`s (Restful, SOAP etc) are king.
These and more he made us to understand in his presentation.

 

DAY 53

Friday 13th May, 2016 2pm, training room DL1.05, we lunch the commonwealth fellows` alumni website which was midwife by our set (CPF2016 set). Those present during the inauguration include Gurdish Sandhu, Cedrick Nosa, Kulvinder Kalsey, Nadeem Akhtar, Neil Martins. Cake and fruit drinks was shared in celebration of the website www.cpfuelalumni.org. We took turn and explain our activities we have learnt in our blog.

WEEK X (2nd – 6th May, 2016)


DAY 44

Monday 2nd May, 2016   (was Public Holiday)


DAY 45

Tuesday 3rd May, 2016   @9am, at UEL Stratford Campus room EB4.01. We were taking through the topic: Introduction to SPSS (Statistical Package for the Social Science) by Kulvinder Kalsey and Amina Mohammed.

 
DAY 46

Wednesday 4th May, 2016 @9am, at Docklands campus training room we updates our blogs.

@2pm, library training room, we had a meeting with Gurdish on the topic HR Life Cycle Management. She take us through a presentation explain that Employee stay when they are: well paid, mentored, challenged, promoted, involved, appreciated, valued, on a mission, empowered and trusted.She also talk about the employee life cycle include; Vacancy Planning, Recruitment and selection, Induction & development, Managing performance, Motivating , engaging and developing your people, Succession planning for the future, Managing leavers, HR policies, procedures and employment documentations among other things

 
DAY 47

Thursday 5th May, 2016 @9am, at Docklands campus training room we updates our blogs. As well as working on the assignment of preparing the presentation slide for IT service Management.


DAY 48

Friday 6th May, 2016 @9am, at Docklands campus training room we updates our blogs and the presentation slide.

@2pm Gurdish came, we did a monk presentation for her to vet and she made some correct like: our experience @ UEL and not fellows experience, when speaking we should more comfortable with our self, there should be in our message by expressing it from our heart. She introduce Skills for Information Age (SFIA).

Friday, 29 April 2016

WEEK IX (25th - 29th April 2016)


DAY 39
Monday 25th April, 2016 @9am, I was in my office updating my blog and later in the afternoon we deliberate on the commonwealth fellows Alumni website we all contribute money to design.


DAY 40
Tuesday 26th April 2016, @9am, I was at the IT Service office with Bismarck (my fellowship colleague) trying to shadow work with the IT staff. Update our blogs as well as complete the assignment given to us.
@2pm in my office doing the assignment of designing my organizational chart, write application for Employment and Curriculum Vitae. Thought of the day from Gurdish goes thus:
“Enthusiasm is the master key to feeling great.
It keeps the self extremely positive beyond the pull of negativity while simultaneously making others feel uplifted too.
To develop enthusiasm, have faith in the goodness of life, and in the original goodness of the self and others”.

DAY 41
Wednesday 27th April, 2016. @9am, in the training room at Docklands Library we fellows had a meeting and we discussed launching the website. Identify some modification, corrections that needed to by updated. A website design Demo was presented by DP, were we learn how to register, create a domain name for website. Example Demo.cpfuelalumni.org or Demo.oxwall.org.

@1pm meeting with Gurdish Sandhu, we had a 5min social talk and then we did a presentation of our organizational chart. She show us how to write application by taking us through the UEL online application form. She then also show us Leadership and Management style:

1) Transformational leadership and creativity,
2) Transpersonal leadership
a)    IQ (Technical & skill competence, personal intellect and             judgement)
b)     Personality and personal preferences
c)     Spiritual Intelligence, Drivers and Value, Personal Conscience,   Self Determination
E) Emotional Intelligence: Self Awareness, Self-Management              Social-Awareness, Relationship Management.
Directive and Authoritative distinguished.

DAY 42
Thursday 28th April, 2016. @10am, we were at Stratford campus EB4.01 where we shadow for the training of Mahara for some UEL student. Demo was display and the student has the opportunity to practicalise the application.

DAY 43
Friday 29th April, 2016. @9am, at Docklands campus were we updates our blogs and the meeting with Gurdish Sandhu by 2pm was cancelled.



 

Wednesday, 20 April 2016

WEEK VIII: 18th - 22nd, 2016

DAY 35

Monday 18th April 2016 @8:30am I was in my office in the library working on my blog. And at exactly 10:18am I receive an email from our mentor on “thought of today” which state as follows:
"In everything, goodness is there, our goal is to find it. In every person, the best is there, our job is to recognize it. In every situation, the positive is there, our opportunity is to see it. In every problem, the solution is there, our responsibility is to provide it. In every setback, the success is there, our adventure is to discover it. In every crisis, the reason is there, our challenge is to understand it. By seeing the goodness, we'll be very enthusiastic and our lives will be richer".

DAY 36 & DAY 37
Tuesday 19th & WEDNESDAY 20th April 2016 @9:00am I was in my office in the library working on my blog.


DAY 38
Thursday 21st April, 2016 @9am I was in the Library Training Room updating my blog.
 
@2pm, we had a meeting with Gurdish Sandhu. she introduce to us a topic: LIBRARY STRUCTURES, STAFFING & STRATEGIES. She explain explicit in detail the important of Setting up the basic structure in organization with different kind of strategies. She illustrated her point using UEL as a case study. where they were before and how they get to the enviable status they are enjoying now and they are planning to improve on what is on ground. she differentiated between optimistic manager and pessimistic manager. Fellows we introduced to convergence structure(were two department[IT + Library] is merge to become one and heard by one director) and Super-Convergence structures (here 3 or more department[IT+ Library+ student support+ career service] are merge together to become one) .



DAY 38
Friday 22nd April, 2016 @9am, I was in the Library Training Room updating my blog. And @2:30pm ECDL quiz was organise to test our self. @3:30pm, Gurdish Sandhu had an interactive session with the fellows. 






 

 


 

 

 

 

 

 

 

 
 

Tuesday, 19 April 2016

WEEK VII: 11th - 15TH April, 2016

Day 30
Tuesday 11th April 2016 @9am I was in my office were are update my blog and book for a conference Internet of Thing (IoT) London.
@1pm I was in the training room creating a program and presentation for the ECDL award to student who pass the examination.
DAY 31
 
Tuesday 12th April 2016 @9am.We attended a conference “INTERNET OF THINGS (IoT)”.

Smart IoT London 2016 is the largest and most influential gathering of Internet of Things expertise in the world, and combined with Cloud Expo Europe, Data Centre World and brand new show Cloud Security Expo, it is part of the UK’s largest cluster of technology events. This unique industry gathering will answer all your IoT questions, with hundreds of hours of free content, real life case-studies from blue-chip companies, leading organisations, service providers and innovative SMEs. Plus access to an exhibition of leading international suppliers who are showcasing all the latest technologies and solutions.
                                 Cloud expo conference pix

@about 4pm we went to canary wharf (known as Central London) touring the  area with high building occupied by All the Big Banks located in central London. Canary Wharf is a business district in dockland with the underground/overground train and shopping centres were beauty to behold.

We then move to the British Parliament (House of Parliament). Were we meet with a Member of Parliament name Mark Tami MP our host who inaugurate “latest Innovation in Optical Network Technology” and the speaker was Mr. Ed Viazey who is the Minister for culture and digital Economy.
British house of parliament buiding
                                                                            

DAY 32

WEDNESDAY, 13TH APRIL 2016 @11am, It was an award ceremony for ECDL qualified students who pass ECDL Exam including all fellows. We visited Stratford Campus, UEL, UK and attended the award ceremony. The program started with our presentation followed by certificate distribution. We all fellows received the certificates from John Joughin, Vice-Chancellor of UEL, UK.



DAY 33

Thursday 14th April 20016 @9am, TCO06 Library Building Down Floor , our training Kulvinder Kalsey take us through a TOPIC: MOODLE AND MAHARA TRAINING. She explain that:

--Mahara is an independent open source software.

An electronic portfolio or ePortfolio is a generic term encompassing as wide a range of types and products as there are reasons for using them. The simplest starting point is to consider an ePortfolio as an extension of the paper based-portfolio, bringing with it the obvious benefit of making a portfolio of evidence portable and shareable anywhere that you have Internet access – "the new generation of the three ring binder" JISC My World Project Final Report, Roberts. 2006

In fact, an ePortfolio has a much broader scope as an online collection of reflections and digital Artefacts (such as documents, images, blogs, resumes, multimedia, hyperlinks and contact information). Learners and staff can use an ePortfolio to demonstrate their learning, skills and development and record their achievements over time to a selected audience.

"ePortfolios... are personal online spaces for students to access services and store work. They will become ever more useful as learners grow up and start moving between different types of learning and different institutions" Secretary of State for Education and Skills, UK, January 2006.

They have the potential to provide a central, linking role between the more rigid, institution-led learning management system and the learners’ social online spaces.

There are sound applications for the learner, the teacher, the institution – and sometimes combinations of the three. A teacher and learner for example can be one and the same person, with differing requirements from the same ePortfolio. It can be used to create collections of artefacts to share with fellow students, peers, family and friends, to present to potential employers and to complement applications for research funding. In short, it is an online space from which to manage your life, learning and goals.

Learning - Reflective learning, personalized learning, lifelong learning

An ePortfolio is an ideal tool for meeting the needs of established and emerging pedagogy and approaches to learning.

Reflective learning is "...a form of mental processing that we use to fulfil a purpose or to achieve some anticipated outcome. It is applied to gain a better understanding of relatively complicated or

unstructured ideas" HE Academy Guides for busy academics, no 4, Moon 2005

An ePorfolio allows for building in reflective activities for learners and staff, through blog functions and the creation of 'Critical incident diaries' in which users reflect on their learning and experiences over a given period or activity. For example, this could be reflections on how a student dealt with a problem, or processed some new information on a given topic. This can become a two way process with a tutor or peer providing feedback via the same diary.

It works as a user-centred, personalized learning space allowing the user to shape the way they present themselves to the world. Content and layout can be personalized to create multiple Views which meet the specific, differing or changing requirements of the user. This ties in with one of the key tenets of personalized learning, that students become key partners in the design of learning to suit their needs.

"Personalizing learning involves thinking about knowledge as an active process. Students get to be informed, active participants in their own learning, they contribute to decisions about what learning can work best for them, and they have a much better understanding of how they are progressing."


@2PM  MEEETING WITH GURDISH SANDHU, She talk on COMMUNICATION STYLES, How people communicate tends to reflect how they are processing information in their brains. We all have different types of communication so it can sometimes feel as though your employees are literally speaking a different language!

All of us click with some people quicker than others. A lot of this has to do with our style of communication.

There are essentially four types of communication - visual, auditory tonal, kinaesthetic & auditory digital. Some people prefer to process information in pictures, some as sounds, others as feelings etc.

Whilst everyone uses all of these systems to some extent, most people will have a dominant style that they prefer to use.

Each one of the different types of communication has certain characteristics. Good communicators are able to notice these in other people and adapt their own way of communicating accordingly.

Summary of the four types of communication:

1. Visual: People who are visual tend to be thin with an erect posture and high voice. They are very fast talkers and they use visual words such as bright, focus, perspective, colourful, seems, look etc.

When a visual person tells you ‘oh, I see what you’re saying’ they mean it literally. To them they have to ‘see’ an internal picture of what you’re saying to understand and memorize it.

Visual people struggle to follow long verbal instructions, their minds tend to wander off.

2. Auditory: People who are auditory often have nice melodic voices and tend to tilt their heads to one side as they listen. They like to use words like harmonious, loud, ‘sounds like’ etc. When they say “I hear what you’re saying” they mean it literally.

Auditory people find it easier to follow verbal instructions that others but are more easily distracted by noise.

3. Kinesthetic: Kinesthetic people are often fuller figured and round shouldered. They speak very  slowly compared to the other communication styles because when they process information they have to get a sense or a feeling about it which is a much slower process than looking at or hearing something.

The words kinesthetics use include touchy feely words like heavy, grasp, feel, warm, get a handle on, pull some strings etc. Team members who are kinesthetic will need to do or walk through something to memorize it.

4. Auditory Digital: People who are predominantly auditory digital tend to speak in monotone, clipped voices. They also like to fold their arms, hold their head up and gaze over your head.

Under pressure they often use super convoluted sentences with lots of big words that make no sense to anyone else. They’ll say things like ‘statistically speaking’, reasonable and logical.

Team members who are auditory digital will memorize things by steps and procedures.

The implications of these different types of communication are:

·         We tend to have more instant rapport and a liking for people using the same style
·         We tend to struggle to communicate with those people who have different types of communication to us

·         When we’re talking to teams we need be aware of adapting what we say for each style

·         The way to quickly build rapport with others is to match and mirror their style of communication

·         When we’re stressed we tend to revert to our own preferred style
Influencing styles:  Prepare for the person, not the task
When you are going to talk: Think of
Purpose – why you want to have this conversation?
Process – what can the other person expect to happen in this conversation?
Payoff – what’s in it for the other person to engage in this conversation?
People


Analytical

Process oriented

Quiet

Detail, methodological, slower


Driver

Task driven, outcome focused, energetic, decisive, big picture (not interested in detail),

Bullet points less detail


Amiable

Ask, talk more

People oriented, team player,

Harmony, keeping everybody happy

Risk avert

Avoid conflicts


Expressive

Inspiring

High energy, full of ideas, stories, driving creativity, expressive


People


If you are going to influence Analytical, you need to slow down and talk at their level. You should go with facts as they are not interested in stories. They do not like wasting their time on stories.

Task driven people are very focused and interested in getting things done.

So prepare for the person rather than the task. Focus on them rather than just focusing on yourself.

Good Book: People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better by Robert Bolton


3 Influencing strategies


11 Influencing tactics: Influencing tactics are actions taken by an individual to change the attitude or beliefs or behaviour of the other person.


Modway 1978 – identified 5 influence tactics

1.     Threats

2.     Appeals to legitimate authority

3.     Persuasive arguments

4.     Rewards or exchange of favours

5.     manipulation

Kippins added three more:

6.     Sanctions

7.     Friendliness

8.     Coalitions

Yukl identified 11 proactive influencing tactics

1.     Collaboration

2.     Consultation

3.     Rational persuasion

4.     Inspirational appeals

5.     Ingratiation

6.     Exchange

7.     Personal appeals

8.     Apprising

9.     Pressure

10.                        Coalition
11.                        Legitimating
Madam Gurdish further take us through DIGITAL STRATEGY FOR UEL. The Digital Strategy sets out how UEL will redesign its digital services to make it so convenient to all the staff and students in the University of East london campuses. Much of that investment concentrated on applying new technologies to existing products, practices and processes. In that sense digital strategy was much like IT strategy – a process of selecting which technologies you will invest in and where those investments would go. This approach to strategy results in a plan or in the digital world a roadmap. A digital-edge strategy is different for three reasons:
      First, the nature of digital technologies like mobile, social and analytics is different. These technologies compliment rather than compete with current systems and information, enabling greater leverage with less disruption.
·         Second, a digital edge brings together digital and physical resources resulting in business innovation rather than business disruption.
·         Finally, successful digital strategies concentrate on specific business outcomes rather than implementing grand strategies. This gives the effort a clear and manageable focus.



DAY 34

FRIDAY 15TH APRIL 2016 @9am I was in the training room in the library were I was working on updates my Blog with all activities.